Last updated: October 2025
Thank you for choosing Amino Arcade.
This Shipping Policy outlines how we process, ship, and handle your orders.
By purchasing from our website (aminoarcade.com), you acknowledge and agree to the following terms.
Amino Arcade may modify this policy at any time, with updates published directly on our website.
Orders begin processing after payment confirmation, not when initially placed.
All shipping timeframes are estimated and may vary due to carrier volume, weather conditions, customs delays, or unforeseen circumstances.
You can track your shipment using the tracking number emailed to you once your order ships. Tracking details may take up to 24 hours to update in the system.
If you don’t receive your tracking number within a reasonable time, please check your spam folder before contacting us at support@aminoarcade.com.
Our fulfillment center operates Monday through Friday, excluding holidays.
Orders placed on Friday after 12 PM EST will be processed the following business day.
Domestic (U.S.) Orders:
International Orders:
Please note: delivery times are estimates, not guarantees.
U.S. customers may choose overnight or 2-day shipping options via FedEx at checkout.
For expedited international shipping or custom courier requests, please contact support@aminoarcade.com before placing your order.
We ship to PO Boxes and APO addresses via USPS.
Simply select the appropriate address type during checkout and ensure formatting matches USPS military address standards.
Orders totaling $150 or more require a signature upon delivery (U.S. only).
If you prefer to waive this requirement, please contact us immediately via email or live chat before shipment.
Amino Arcade is not responsible for packages left unattended after successful delivery.
International buyers are responsible for understanding their local import regulations before placing an order.
Some products may be restricted or prohibited depending on your country’s laws.
Important Notes:
In the event of a seizure, Amino Arcade will offer a 30% discount code for a future order as a courtesy.
Amino Arcade cannot be held responsible for delays or losses caused by external factors including, but not limited to:
In these cases, refunds or compensation will not be issued, as such events are beyond our control.
If your package is returned to our warehouse due to:
we can reship the package once it is confirmed returned in good condition.
Customers must cover the reshipment costs and any associated fees.
If you prefer not to reship, we can issue store credit for the product value (excluding shipping).
Returns are accepted within 7 business days of delivery only for sealed, unopened bottles (SARMs, PCTs, MEPs).
Due to their temperature sensitivity, Peptides and vials are non-returnable.
Customers are responsible for all return shipping fees unless Amino Arcade shipped an incorrect order.
Refunds are subject to:
Invalid return reasons include:
Due to fast order processing, we cannot guarantee modifications once your order enters fulfillment.
Please double-check all product selections and address details before checkout.
Paid order cancellations are subject to a $25 processing fee.
Alternatively, we can issue store credit for the full amount, avoiding this fee.
Shipping fees are non-refundable once an order has shipped.
To request changes or cancellations, contact support@aminoarcade.com immediately.
If you receive missing, damaged, or incorrect items, notify us within 7 business days of delivery.
Please provide:
Once verified, we will issue a free reshipment or appropriate resolution.
Packages marked “delivered” by the courier but not received are beyond our control.
In such cases, we offer a 30% discount toward a future order as compensation.