Shipping Policy

Last updated: July 2026

Processing time

Orders are typically processed within 1ÔÇô2 business days after payment is confirmed. Orders placed on weekends or holidays are processed the next business day.

Shipping methods & delivery

We ship via reputable carriers. Estimated delivery times are provided at checkout and are estimates, not guarantees. Once your order ships, you will receive a tracking number by email; you can also check status on our Track Your Order page.

Shipping costs

Shipping is calculated at checkout based on destination and order weight. Qualifying orders receive free shipping as indicated in the cart.

Cold-chain & handling

Where required, temperature-sensitive items are packed appropriately for transit. Upon receipt, products should be stored according to their specifications to preserve integrity.

Lost or delayed shipments

If your order has not arrived within the estimated window, please contact us through our Contact page and we will assist in tracing the shipment.

International orders

The recipient is responsible for any customs duties, taxes, or import restrictions that may apply. Please ensure the products may be lawfully imported into your country before ordering.